"With the Outcome Results System, we are able to discuss progress in terms of major, moderate, some, and none. This language gives confidence to the funder and helps our agency tell it's story to those who want to know. This past spring when we went before our United Way, we were able to present a ten-month report of therapeutic measures that come from 'real' client records, on their progress and struggle for normalcy. For the first time we could present what 'real' clients do in treatment and not have to generalize what changes occur during this treatment process."

Judith P. Kuehn, President/CEO,
New Directions, Inc., Lafayette, Indiana